Union, Kentucky
Not resolved

Why should we as customers pay monthly for "insurance" that's a lie. I was assured by 2 different employees that all claims are answered in 24-48 hours it is going on the 3rd day and still no answer!

Someone needs to take this "company" to court for lying and stealing from customers. I couldn't agree with people more when they are mad about not getting a response from them.

They say 24-48hrs when in reality its between a week or months before they ship you a phone. I have read many reviews of people who get sent phones that are lesser value or don't work the way they should.

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss a product or service. Esecuritel needs to read this review and look into the issue (if any) according to poster's claims.

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