eSecuritel - Added Advanced Device Protection Plan to my Tablet - unauthorized
I ordered a tablet with my cell service from Sprint.Then I got a letter from this business stating this service was added to my Tablet, and they would be charging $13.00 for this service on my monthly Sprint bill.
I didn't authorize this and Sprint has NO record of it! This business' "customer service" agent said I had to go back to Sprint about it.
I did, and Sprint verified there was NO such service ordered or added to my Tablet.
When I tried to send a letter to them, the Post Office said the address listed at the bottom of the letter I got from them was not valid.
Reason of review: unauthorized service added to my Sprint Tablet.
Preferred solution: NO charges from your company on my Sprint bill because it was NEVER authorized, nor does Sprint have any record of adding your service..
I didn't like: Added unauthorized service and charges to my sprint bill.